Shipping policy

SHIPPING POLICY

Thank you for shopping with Low Profile Survey Stake, operated by Seaside Supply, LLC. We work to process and ship orders as quickly and accurately as possible.

ORDER PROCESSING

Orders are processed during normal business days, excluding weekends and major holidays.

Processing times may vary depending on order volume, product availability, or other circumstances. If there is an unexpected delay with your order, we will make reasonable efforts to contact you using the information provided at checkout.

Once an order has entered processing or fulfillment, we may not be able to make changes to the shipping address, products, quantities, or other order details.

SHIPPING RATES & METHODS

Available shipping methods and any applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping rates and options may vary based on the destination, order size, product type, and carrier availability.

Any free shipping offers displayed on our website are subject to the terms shown at the time of purchase.

DELIVERY ESTIMATES

Estimated delivery dates or transit times shown at checkout are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery timing may be affected by carrier delays, severe weather, holidays, high shipping volume, transportation disruptions, or other circumstances outside of our control.

Low Profile Survey Stake and Seaside Supply, LLC are not responsible for carrier delays that occur after an order has been shipped.

SHIPPING CONFIRMATION & TRACKING

When tracking information is available, you will receive a shipping confirmation using the email address or contact information provided with your order.

Please allow time for the shipping carrier to update tracking information after your order has been shipped.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before placing your order.

If you notice an error in your shipping address, contact us as soon as possible at seasidesupplycorp@gmail.com. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

We are not responsible for delivery problems caused by incorrect or incomplete addresses provided by the customer.

LOST, DELAYED, OR MISSING PACKAGES

If your tracking information shows that your package is still in transit but appears delayed, please allow the carrier additional time to complete delivery.

If you believe your package has been lost in transit, please contact us at seasidesupplycorp@gmail.com with your order number so we can review the situation and assist where possible.

If tracking shows that a package was delivered but you cannot locate it, please first check around the delivery location, with members of your household, neighbors, or the applicable shipping carrier.

If you still cannot locate the package, contact us and we will do our best to help determine the appropriate next steps.

DAMAGED SHIPMENTS

Please inspect your order when it arrives.

If your order arrives damaged, defective, or contains the wrong item, contact us as soon as possible at seasidesupplycorp@gmail.com.

Please include your order number and photographs of the package and affected product when possible so we can evaluate the issue and make it right.

RETURNED OR UNDELIVERABLE PACKAGES

If a package is returned to us because of an incorrect or incomplete shipping address, refusal of delivery, or another delivery issue, we will contact you when possible.

Additional shipping charges may apply if the order needs to be shipped again for reasons not caused by an error on our part.

INTERNATIONAL ORDERS

If international shipping is available for your destination, available shipping methods and charges will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country or local authorities. These charges are separate from the purchase price and shipping charges paid through our store unless otherwise stated at checkout.

International delivery times may also be affected by customs processing or local carrier delays.

QUESTIONS

If you have questions about shipping or an existing order, please contact us at:

Low Profile Survey Stake
Seaside Supply, LLC
Email: seasidesupplycorp@gmail.com